"The spa says it’s taking staggered appointments; however, clients are being booked one after another. Employees are so overwhelmed in the spa they can’t clean up properly. Guest are not wearing masks on resort property and social distancing is not practiced. Slots may be turned off to discourage play; but, the seats are still left there so many people sit next to each other. Kids Quest and Cyber Quest reopening." - Anonymous
The aforementioned complaint was filed in Airway Heights, Washington on Friday May 8, 2020 with Other Agency against Northern Quest Resort and Casino saying, Essential business not following social distancing requirements. No email address was given and phone number given was 5098474585.