"I waited outside in a line 6ft. apart & with my mask on, waiting for facility to open. I was able to enter with no restrictions as to how many of us were to enter. I found myself in this very small facility, NOT 6 ft. apart from the next person.There were NO 6'markings on the floor. We had to sign in & wait to be called to give our information to the clerk. There was NO hand sanitizer after I signed in with the pen. There was NO Plexiglass barrier at this sign-in desk. There were NO signs regarding coronavirus safe practices that I could see. There were NO provisions for seniors posted that I could find & seniors are the most vulnerable. I mentioned to several staff personnel that this was not a safe environment and that I felt safer in the grocery store. I was told that there was nothing they could do and was given a card with another facility that I could make a complaint to. I had to wait to be called to give my personal information and had a choice of sitting down in this cramped area or go outside and wait 15-20 mins. I did not want to lose my place to be called, so I chose to wait inside with everyone else there. It was uncomfortable sitting so close to people. When I got home I called Grandridge PSC (509.736.0100) & talked with Sherri. She said she would talk with the staff re: my complaint. We also discussed the possibility of using "beepers" so people can wait outside in safety and not lose their place in line. My concern is that there are no signs alerting a person to being Covid19-safe, and there are no provisions for safe distancing & safe practices once inside. I felt very much violated in this unsafe environment. I had to be there for my lab work and it was a terrible experience for me as a senior. It was not safe for any of us, although everyone had a mask on, including the workers. I would say that was the only form of Covid19 safety practices at this place." - Judith Cleary
The aforementioned complaint was filed by Judith Cleary in Kennewick, WA 99336, Washington on Friday May 8, 2020 with DOH doh.information@doh.wa.gov against Tri Cities Laboratory saying, Essential business not following social distancing requirements. Email address given was jcleary@gorge.net and phone number given was 509.378.2895.