"Social distancing is not being practiced. None of office workers wear masks. There's only disinfectant at office front counter and restroom. Exam rooms do not have disinfectant. Patients are not consistently asked to wash hands upon entering business. No plexiglass shielding in place. Therapists do not wear masks and have to break 6-foot social distancing to implement equipment for treatment of patient. I have witnessed as little as 3 feet between therapists and patients. I have also witnessed therapists talking directly into the face of patients while breaking social distancing, and vice versa." - Anonymous
The aforementioned complaint was filed in Richland, Washington on Friday May 8, 2020 with DOH doh.information@doh.wa.gov against Columbia Physical Therapy saying, Essential business not following social distancing requirements. No email address was given and no phone number was given.