When I was at FCI Sheridan, Officer Blake Ball was a man with an empty title. That title was "SHU Property Officer." Technically the SHU Property Officer was supposed to help inmates in the Special Housing Unit get their property, but it seemed like 9 times out of 10 the SHU Property Officer would be pulled off the job and made to fill other positions at the prison. As a result it could take over a month for inmates to get their stuff even if they were pre-trial detainees needing to work on their case.
This was not Ball's fault though. He did the job just fine when he was allowed to.